Next bank holiday: Easter 2025 - 18 and 21 April
General contact
We are closed on 18 and 21 April 2025.
When we are closed for a bank holiday, please use our out of hours emergency number, 01708 433999.
Go to our contact us page for the full list of contact details for services, links to enquiry forms and emergency contacts for services we don't look after such as Transport for London and Thames Water.
Details for specific services
The following information is about services that have further changes or specific details we need to give you beyond those mentioned above.
Cost of Living helpline
TBC
Crematorium and cemeteries
The Gardens of Remembrance at Upminster Crematorium will remain open every day, 9am to 7pm and the Upminster Hall of Remembrance from 9am to 4.45pm.
The office will be closed to visitors from 3.30pm on Thursday 17 April until 9am Tuesday 22 April.
The Lives Remembered Exhibition and Book of Remembrance in Romford Cemetery is closed until further notice and open by request only. Please locate a member of staff working within the grounds (between the hours of 8am and 3.45pm) who will be happy to help and open the building for you. Alternatively, please call 01708 434424.
We regret that the Book of Remembrance will not be available after 3.45pm on Thursday 17 April, until 8am on Tuesday 22 April.
Events
- For events listed on our website, please make contact with individual organisers to see if they are running.
Gerpins Lane Reuse and Recycling Centre
Leisure centres
Libraries
Parking
- Pay and display charges apply as normal.
Register a birth or death
Recycling and waste collections
Service disruption
- Our service disruption page lists a number of service changes that are a result of circumstances such as the weather.