Top tasks

Your Housing and Estate Officer contact details

If you would like to find out the name and contact details for your Housing Officer, please email residentservices@havering.gov.uk.

If you would like to find out the name and contact details for your Sheltered Housing Officer, please email supportedhousing@havering.gov.uk.

If you would like to find out the names and contact details for your Caretaker and Estate Officer, or take part in Estate Inspections, please email Estate Officers housingestates@havering.gov.uk.

Senior Housing Service staff

Paul Walker, Interim Director of Housing and Property, Housing and Property Team

Paul WalkerResponsibilities

  • Housing and Corporate Property
  • Housing Operations
  • Regeneration and Economic Development

Qualifications

  • MSc Public Sector Management
  • MSc Environmental Planning and Design
  • Fellow, Chartered Management Institute
  • Corporate Member, Royal Town Planning Institute
  • Corporate Member, Institute of Economic Development
  • Member, Chartered Institute of Housing

Ian Saxby, Assistant Director of Housing Property and Assets, Housing and Property Team

Responsibilities

  • Repairs and Maintenance
  • Capital Delivery
  • Asset Management
  • Safety and Compliance
  • Home Ownership
  • Corporate Health and Safety

Qualifications

  • Member of the Royal Institute of British Architects (RIBA)
  • Member of the Architects Registration Board (ARB)
  • Level 5 Diploma in Management
  • Post Graduate Certificate in Professional Practice
  • Diploma in Architecture
  • BA (Hons) Degree in Architecture
  • HNC in Building Studies
  • ONC in Building Studies

Katri Wilson, Assistant Director, Housing Operations, Housing Team

Responsibilities

  • Sheltered Housing
  • Leasehold and Estate Management
  • Understanding vulnerabilities of residents
  • Rent and income collection
  • Developing a strategic perspective
  • Building positive relationships with residents

Qualifications

  • Post-graduate qualification in Leadership for Housing (Lancaster University)
  • Complex Project Management Certification (Cranfield University)
  • Counselling, year 1 and year 2 (The Mary Ward Centre)
  • Coaching Diploma of Accreditation (Coaching Skill for Leadership)
  • CMI Level 5 Management and Leadership