Beware of Telecare scams

We have been made aware of a company in the UK, claiming to be part of a Telecare service to request payment for new equipment.

Please be aware we do not request payment via the phone and this is a scam.

One scam number we are aware of is 01887 827602. Please do not answer calls from this number.

If you receive a call that you were not expecting, take note of the phone number and company name then end the call and call the police immediately.

Please be safe and press your pendant if you would like to double check any calls you may have received from our service.

Bogus caller/panic button

Bogus caller panic button

What is the bogus caller/panic button?

Fixed near the door, this button will provide reassurance in the event of an unexpected caller.

It can also be used to summon assistance or verbal prompts can be given via the Lifeline unit.

Such incidents will also be automatically recorded and may be used in evidence.

How to order

To order call 01708 432 843 or email telecare@havering.gov.uk

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