Make a complaint about Adult Social Care or the Children and Young People's Service

You can complain about Adult Social Care or Children and Young People's Service using our online forms.

Complain about Adult Social Care

Complain about Young People's Services

Local Government Ombudsman (LGO)

The Local Government Ombudsman (LGO) can also look into complaints about care you may receive in your home or care provided in a residential/nursing care home, whether your care is funded by the local authority or you are funding your own care.

Advocacy service

Children and young people can get help making a complaint by getting in touch with The Children's Society who are a Children's Charity.

This organisation provides support and guidance and assists the most vulnerable and neglected child or young person to have a voice.

They are based at:

Havering Town Hall,
Main Road,
Romford 
RM1 3BB

01708 432589